To view the manuals for all of our games, please click this link:
Quick Links for the manuals:
Yes, the wiring diagrams, schematics are readily available on all of our games’ manuals, the schematics starts typically at page 19.
Please see the links below for the website’s manuals page and the our games manual links:
Quick Links for the manuals:
Yes, assembly instructions are included with the cabinet. The assembly instructions are also in the manuals. The assembly instructions starts on page 11.
Please see the links below for the website’s manuals page and the our games manual links:
Quick Links for the manuals:
Yes, parts list are also listed on our manual, the parts list on Soda Slam is on Page 93, the Missile Command’s, Avian Knights and Asteroids: Recharged are on page 48.
Please see the links below for the website’s manuals page and the our games manual links:
Quick Links for the manuals:
Arcades are heavy—please use caution and always have assistance when unpacking.
1. Team Lift Required
Always have at least two people present when unpacking.
The shipping carton must be lifted up and over the arcade—do not attempt to slide it off alone.
2. Remove Protective Packaging
Cut and remove all straps.
Take off corner protectors and foam padding.
3. Prepare for Pallet Removal
Your arcade ships with wheels locked and leg levelers down.
Raise the leg levelers before moving to avoid catching on the pallet.
Use a team lift to carefully move the arcade off the pallet.
4. Moving the Arcade After Pallet Removal
Once your arcade is safely off the pallet, it can be moved into place using its wheels:
2-Player Versions – Equipped with two rear wheels and built-in back handles. Gently tilt the cabinet slightly back and roll to position.
Recharged Deluxe – Features four swivel caster wheels with rear locking. Easily maneuver into place, then lock the back wheels to secure.
Soda Slam Models – Equipped with eight swivel caster wheels for smooth placement. Lock wheels once positioned.
5. Extra Care for Deluxe & Pro+ Models
Deluxe and Pro+ versions include additional LEDs and wiring near the base.
While protected by metal brackets, please handle carefully to avoid pulling wires or damaging LED housings during unpacking and movement.
✅ Key Reminder: Never attempt to move or unbox the arcade alone. Use a team lift, proper lifting techniques, and the built-in wheels/handles to safely place your arcade.
To mount and connect the TV or monitor, please click the link right here:
Please follow the instructions and always prioritize safety when handling heavy objects.
To make sure that your cabinet is updated and has the latest software, please follow these instructions:
To access and adjust operator settings, follow these steps:
1. Open the Coin Door
With the game powered on, use the provided key to unlock and open the top coin door.
2. Locate the Switch & Button
Inside the coin door, you will find a toggle switch and service button.
3. Enter the Operator Menu
4. Flip the Operator Menu toggle switch UP.
The Operator Menu will now appear on the monitor.
5. Navigate the Menu
6. Use the on-screen prompts and controls (shown on the right-hand side of the screen) to move through the menu options.
7. Check for Updates
From the Service Menu, navigate to Online HQ → Check for Updates.
Select this option to check for and install the latest software.
The MCP Operator App will notify you whenever a new update is available.
8. To LEAVE the Operator Menu, flick the switch back down. All your settings will have been
To access the various operator settings, follow these easy steps:
1. With the game powered on, use the key to open the left player control panel top coin door
2. Inside of the control panel on the right, you will see a switch & a button, like Note that in the shipped version, wires will be
attached to the red button.
3. Flick the Operator Menu switch to the UP position. On the monitor screen, it will load the Operator Menu.
4. The game should now be inside of the Operator Menu. Use the controls as labeled on the right
hand side to navigate the menu
5. To LEAVE the Operator Menu, flick the switch back down. All your settings will have been
saved.
6. Navigation controls are mentioned on the right hand side of the screen.
The full details are on the game’s Manual.
Quick Links for the manuals:
You can update the MLeS software on your phone via Google Playstore or App Store for iOS.
Here are the analytics available for the operators on the GameGrid App:
Number of players, Players scores, active tickets for issues.
Before installation, the bill validator needs to be noted that the 120V plug needs to be plugged into a standard 120V receptacle so you need to have access to an additional outlet. If you do not have that option- We can offer an upgraded Power supply for additional cost.
The installation of the Bill Validator is available in the manuals.
Volume can be adjusted through the Service Menu. The Service Menu should look like this. Please refer to the operator portal instruction for more information.
We accept this following payment methods:
– Stripe, ACH, Visa, Master Card, American Express
Thank you for purchasing our products! Shipping on Alan-1 Arcades will ship 3 weeks or sooner.
Once your order ships you will be sent a tracking information. Tracking information is sent by end of next business day for all legacy and replacement part orders.
Yes, we are more than happy to accept any orders internationally! Thank you for the continued patronage.
Some slight custom modifications or additions can be done. For modification requests contact one of our distributors, your sales representatives or call us at 1-844-44-ALAN1 or Contact Us
The Limited Warranty covers defective workmanship and materials as follows to original
purchaser of Machine: All parts of the Arcade Machine, excluding standard wear & tear parts, for 90
days from the date of invoice or shipment by Distributor; and the LCD monitor for 1 Year from the date
of invoice or shipment by Distributor
For the full length paragraph of the warranty, please browse the Manual right here.
Quick Links for the manuals:
To start a warranty claim, please follow these steps:
1. Submit a Support Ticket
Visit our Alan-1 Support Page
and open a support ticket here.
Provide Required Information
Cabinet model
Serial number (located on the back or inside of your arcade)
Date of purchase
Detailed description of the issue you are experiencing
2. Troubleshooting
A member of our support team will review your ticket and work with you to troubleshoot the issue.
3. Warranty Process
If the problem cannot be resolved remotely, our team will guide you through the warranty process and next steps for repair or replacement.
✅ Tip: The more detail you provide in your description (photos, error messages, circumstances of the issue), the faster we can assist you.
Yes, the Alan-1 Game Grid Operators app allows you to register an unlimited number of machines. You can download it right here.
